West - Software & CD-ROM Support
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Software & CD-ROM Support

Download Software Updates

On the Web
Get the latest updates for LawDesk®, Premise®, Legal Solutions™, SupporTax, Estate Practice Systems®, WestCheck®, WestCiteLink®, and other West software and CD-ROM products. You can also sign up for automatic e-mail notification of future downloads for your West software.

Go to the Software Download Center


Find Answers Online

Research Questions
Compiled by West reference attorneys, the Legal Research Knowledge Base provides concise answers to the most popular research questions.

Use the Legal Research Knowledge Base

Technical Issues
The Technical Support Knowledge Base provides detailed solutions for the technical issues most frequently encountered by users.

Use the Technical Support Knowledge Base


Contact Technical Support for CD-ROM Products

Can't find the answer in the knowledge base? Westlaw related (i.e. Premise, LawDesk...) CD-ROM and software technical specialists are available by phone Monday through Friday (7 a.m. to 8 p.m. CST).

Other practice area software technical specialists (i.e. Legal Solutions, Chap7..13, SupporTax...) are available by phone Monday through Friday (8 a.m. to 6:30 p.m. CST).

By Phone

Call 1-800-888-9907

By E-mail

Send an e-mail to West Customer Service


Contact a Reference Attorney for CD-ROM Research Help

Can't find the answer in the knowledge base? CD-ROM research help is available by phone Monday through Friday (7 a.m. to 8 p.m. CST).

By Phone

Call 1-800-888-9907